Tailored Communications Solutions:
Tronic Networks enjoy partnerships with a wide range of carriers and have the knowledge and ability to offer many varying products and technologies. We believe that every company deserves to be treated as an individual and create our solutions accordingly, rather than offering generic solutions without fully understanding the needs of our clients.
Tronic Networks take the time to sit with each client, regardless of size and discuss the scope of your business. We then take a copy of your current phone account and conduct a line by line, call by call audit and analysis of your current call rates, service charges and infrastructure. Once we have determined all the necessary information, we compose an overall complete solution fit for your business, encompassing landline, mobile, internet, and if required, hardware. We have the capacity to negotiate rates with the carriers on behalf of our clients. Also any equipment or hardware needed is supplied and installed by our own Austel licensed technicians.
Support and Account Management:
Tronic Networks has the advantage of having a fully trained support and account management team who is on call to all our customers and business partners. This means that any telecommunications needs which may arise for you, including faults, add-ons, hardware and equipment or general queries can and will be looked after by us.
We understand that your time is valuable and that spending hours on hold to your service provider takes away from your daily routine. Most people can relate to having spent time on hold only to be eventually cut off or put through to the wrong department.
With Tronic Networks you no longer have to go through this. Why? Because we do this for you!
Tronic Networks has strong alliances with our service providers and have dealer support teams in place who take our calls directly. This allows us to look after your needs swiftly and efficiently as they arise.
Our team receive frequent training on all new products, technologies and services as they are developed and introduced into the market place. This gives us the aptitude and knowledge to offer you the full, well researched information and support that you deserve and need.
Tronic Networks has the benefit of having our own Austel licensed and fully trained technicians and IT experts for any technical / data/ or hardware issues which you may have. This gives Tronic Networks the leverage to support your organisation in all aspects of your business, from your Data network to your phone system and your telecommunications services.