3CX COMMUNICATIONS SYSTEM

CONNECTING CUSTOMERS & CO-WORKERS

The 3CX iOS App: Your office anywhere

Work remotely from your home, by the pool or at your friendly neighborhood cafe; the 3CX app for iOS let’s you take your office extension along for the ride no matter the destination! Access your company phonebook, make and receive calls, chat with colleagues, attend to customers with website live chat and hold a video conference from the palm of your hand.

The 3CX iOS App: Your office anywhere

If you haven’t already, install the iOS app; it’s free and available from the App store.

Note: Your company PBX must be running 3CX V16 Update 8 or above to use the 3CX iOS app, which uses the latest Apple technology for a more reliable experience. Check with your administrator if you are not sure of the version you are using.

  1. Open the app, read and accept the license agreement and authorize the various permissions the app needs (camera, microphone).
  2. Scan the QR code from your Welcome Email or the web client to automatically configure your extension. You’re now “Ready for calls”.

The 3CX iOS App: Your office anywhere

There are two ways to find your unique QR code:

  1. In your Welcome Email. If you can’t locate yours, with the subject “Your User Account on your New 3CX System”, ask your administrator to resend it.
  2. In your web client go to Settings > Scan QR Code