| Features & Inclusions |
P.A.Y.G.
Pay as You Go
|
| Plan Name |
02-LINE PBX |
| Monthly Fee
Price includes GST. (No surcharge for Visa, Mastercard or AMEX)
|
$24.95/mo
|
| Included Australian Phone Numbers
In any of our available phone number locations
|
2 |
| Included Extensions
An extension allows you to connect a phone to your Hosted PBX. For example, if you wanted 10 phones, you would need 10 extensions.
|
2 |
| Included Lines
The number of lines is the maximum number of concurrent calls you can have. Lines are automatically used as required for incoming and outgoing calls
|
2 |
| Local/National Call Rate
Â
|
10c per call |
| Australian Mobile Rate
Â
|
8c/min |
| 1300 Outbound Rate
Â
|
28c per call |
| Free 30 day trial
Have your first monthly plan fee waived
|
 |
| Hosted PBX Setup
Â
|
Free |
| New Standard Phone Number Setup
|
Free |
| Standard Number Porting
Bring your existing numbers to MaxoTel
|
First Standard Port Free
See terms and conditions |
| Special Number Porting or Setup
New or ported 1300, 1800, or international numbers
|
See Option Pricing |
| Superior Voicemail
Voicemail to E-mail, and Voicemail to SMS.Includes free voice to text transcription
|
 |
| Main-number Callback
Connect return callers to the person they spoke to last automatically
|
 |
| Smart Call Confirm
Manage calls diverted to your mobile with ease and flexibility
|
 |
| Desk Phones
Choose from any of the handsets in our Online Shop.
|
 |
| Cordless Phones
Choose from any of the cordless handsets in our Online Shop.
|
 |
| Smart Phones & Tablet Apps
|
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| Softphones (PC & Mac)
|
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| Call Transfer
Transfer between extensions or even to a call queue or external mobile number
|
 |
| Call Hold
Place callers on hold at the touch of a button.
|
 |
| Ring Groups
Have multiple extensions ring at once
|
 |
| Follow me
Incoming calls can forward to multiple destinations sequentially or simultaneously
|
 |
| Call Queues
Callers can wait on hold listening to music or promotional messages until they are answered
|
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| Time Switches
Automatically switches incoming calls to voicemail or diverts them outside of normal hours
|
 |
| Interactive Voice Response Menus (also known as auto attendant)
A push-button voice menu, i.e Press 1 for sales, or 2 for support
|
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Call Conferencing
Host conference calls with callers both on your PBX and externally.Optionally works with our Conference Phones |
 |
| Call Parking
Park calls and pick them up from another extension.
|
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| Call Pickup (*98)
Pick up someone else’s ringing extension.
|
 |
| Busy Light Function (BLF)
Look at the speed dials on your phone to determine if someone is on a call
|
 |
| Fax to E-mail
Replace your existing fax machine with our fax to e-mail service.
|
 |
| SMS Messaging
Send SMS Messages from our portal.
|
 |
| Customisable hold music
Upload Mp3 hold music or promotional messages
|
 |
| ACD Queue Stats
Incoming call distribution and call queue statistics. Track answering agents, abandoned calls, wait times and more
|
 |
| Direct Support Number, 1300 799 095Â |
 |
| Service Management
Our team will assist with configuration changes.
|
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| Priority Support
Priority support for Enterprise customers
|
 |
| 99.99% Uptime SLA
Service Level Agreement
|
 |
| Account Manager
An account manager who knows your Hosted PBX configuration inside out
|
 |
| Additional Australian Phone Numbers
For phone numbers added after all inclusions have been used
|
$2/mo per number |
| Call Recording
Record all inbound and outbound calls made on your PBX
Includes 1GB recording storage – Additional storage $1/GB/mo
|
$10/mo |
| 1300 and 1800 Numbers
Allow your customers to call you for free, or at the cost of a local call from anywhere in the country
|
See Pricing |
| International Phone Numbers
Be reachable internationally with an overseas phone number
|
See Pricing |
