Trusted by Australian businesses

I’m extremely satisfied with everything related to 3CX. Troy has been fantastic, and thanks to his thorough training my team was fully equipped — I was confident no extra training was needed. Louie has been outstanding too; his communication and understanding are top-notch. And Steve, Tronic’s sales director, was incredibly patient and tailored a solution that fit perfectly within our budget. I couldn’t be happier with the transition.

Tronic has been an invaluable partner in revolutionising our communication infrastructure with the 3CX phone system. Their expertise and dedication ensured a seamless transition, empowering us to better serve our community — from day-to-day operations to emergency response.

Tronic has assisted Domain Hill Property Group on several occasions — from brokerage (which saved a third off our telephone account) to internet installation, solving supplier problems and improving efficiency. The staff are always friendly, professional and prompt. If Tronic say they’ll do it, it gets done. We’ll retain and recommend them as our Account Managers.

Tronic installed the phone system for our office of five at our Mount Waverley retail store. The process was seamless and the functionality improved substantially. It’s especially useful working offsite — calls ring on all our mobiles at once, so anyone can answer. The contact storage and caller display are exceptional. We’ve used Tronic for many years and highly recommend them.

We moved to 3CX startUP with Tronic mainly to get our phone costs down, and that part speaks for itself — we’re paying about 40% less than we were on the old system. What I tell other business owners about, though, is the support. We had a couple of teething issues early on and every time I called, someone actually picked up and sorted it on the spot — no tickets left sitting for days, no being passed around. For a small team, that makes a massive difference.

Tronic moved us onto Yeastar and it’s honestly made the whole office run smoother. The AI receptionist is the bit everyone comments on — it answers straight away, handles the routine and after-hours calls, and the team finally isn’t glued to the phones. The install was the easiest IT project we’ve done; they had it all planned out and we barely had any downtime. Having calls, chat and video in the one app instead of three separate tools has made us so much more efficient.