3CX Startup Your Unified Communications Solution Made Easy

3CX StartUp is a complete, unified communications solution, meaning it goes beyond just phone calls to include features like intuitive web client, PC application, IOS & Android smartphone apps, messaging/chat, video calls, live chat, web conferencing, email and more.

That’s right, all user get a mobile application, web client, PC or Mac application and even the option to add a physical deskphone. All sharing the same extension number. Users also have instant access to communication tools such as status, instant messaging, web conferencing, the ability to chat & talk with external clients/visitors, fax & voicemail to email to name a few. Staff now can work from home without impacting customer service levels or sales.

Web client

iOS and Android applications

3CX StartUp is built for mobility, with iOS and Android apps that keep your team connected without tying them to the office building. Make and receive calls using your office number, chat with co-workers or start a video call on the fly. Ensure your customers are never left hanging. Respond to their calls, Facebook, SMS or live chat messages from anywhere, from the web client or your smartphone.

Integrated, Video Conferencing

Video conferencing has become an essential part of daily business communications. Whether its to catch up with a team member who is travelling or to give a sales presentation, no one can argue that it’s become a part of the norm. 3CX’s integrated video conferencing is easy to use and enables businesses to save time and money by hosting virtual meetings, whilst enjoying the benefits of face-to-face communication. Video conferences can be easily launched through the 3CX web client, mobile apps or PC application.

1.        How many SIP trunk channels/lines do you need?

A SIP trunk is the modern version of a phone line. One SIP trunks can have one or multiple Channels. A SIP trunk is simply the connection between your system and the world. A SIP channel is the capability to support one incoming or outgoing call.

Each 3CX StartUp solutions comes with a Tronic SIP Trunk Included as standard.

2.      Pick PAYG (Pay As You Go) or INCLUDED calls.

You then have the option to Include outbound phone calls for a fixed rate per month. This is our INCLUDED plan.

Or you can pay a smaller monthly fee and have a PAYG plan where calls are charged on a per call bases.

1x PAYG channel is $10 per month plus any calls made

3CX PAYG Call rates:

Local/STD/National Call Rate: 6 cents per minute

Australian Mobile Call Rate: 13 cents per minute

1300 Outbound Call Rate 26 cents per call

PAYG CRITICAL INFORMATION SUMMARY

or

1x INCLUDED SIP Channel is $40 per month including calls to

Local/STD/National Calls: INCLUDED

Australian Mobile Calls: INCLUDED

1300 Outbound Calls: INCLUDED

*NOTE: Fair use and Usage policy apply.  INCLUDED CRITICAL INFORMATION SUMMARY

3.      How many Users will be on the system?

This is the easy part. A “user” is any extension on the 3CX that needs an extension number. For example, if your business has 5 staff, then you would need 5 users.

Each 3CX StartUp user gets an IP desk phone port (hardware not included), web client, PC Application and either an IOS or Android soft phone client/application.

These are priced at $5.00 per user/extension per month

4.      How many DID or Phone numbers do you need?

A DID number or a Direct In Dial Number is basically an advertised phone number that people can call your business externally. This can ring to a group of extensions or a single extension/user.

Generally, a business will have a main advertised phone number and a fax number.

Then some other businesses have users that need to be contacted directly, without being transferred from a receptionist. These users then can have a dedicated DID number. You can nominate all users on the system to have a direct DID number, or only some users. This is up to you.

These are priced at $0.75 cents per month, per DID or phone number on your account

NOTE: That you’ll get 1 FREE DID phone number for each line you add.So add to lines get 2 DID/phone numbers

We can even port your existing number from a different provider to your Tronic 3CX StartUp.

The discounted 3CX porting cost for this is $20 for a Cat-A port and $200 for a Cat-C port. More porting information ->

Looking for CRM or Microsoft, 3CX integrations?

Upgrading from 3CX SMB to Professional or Enterprise enhances your VoIP solution with advanced call centre features, AI integrations, and dedicated installations. These editions offer improved scalability, reliability, and better customer experience without user licensing fees, ideal for growing businesses. For a couple of seconds
Upgrade from 3CX SMB to Professional/Enterprise for advanced call centre features like priority levels, tiered queues, and AI integrations. Enjoy dedicated installations, seamless scalability, and no user licensing fees for a robust, high-performance VoIP solution perfect for growing businesses.

Take a look --> 3CX Enterprise or 3CX Professional