Yeastar P-Series · Omnichannel

Omnichannel
Messaging

Website live chat, WhatsApp, SMS and Facebook — every customer conversation in one shared inbox, inside your Yeastar P-Series.

Omnichannel messaging
One Inbox

All Customer Interactions Under One Roof

Stop switching between apps. Every channel lands in one shared workspace inside Linkus.

  • Live chat, WhatsApp, SMS and Facebook
  • One shared team inbox
  • Assign and transfer conversations
  • Full conversation history
All channels in one inbox
Smart Routing

Built for Fast, Personal Replies

Auto Team Assignment

Route messages to the right agent or queue automatically.

Chats to Calls

Escalate any message to a voice call in one click.

Contact Matching

Match incoming messages to CRM records instantly.

WhatsApp and Facebook integration
Social

WhatsApp and Facebook

Meet customers on the channels they already use, with templates and bulk campaigns.

  • Unlimited WhatsApp and Facebook channels
  • Message templates and bulk campaigns
  • 24-hour message window compliance
  • Shared records for the whole team
Texting

Business SMS and MMS

Two-way texting for reminders, updates and quick replies — from your business number.

  • Two-way SMS and MMS
  • Bulk SMS campaigns
  • Keep personal numbers private
  • Downloadable chat logs
Business SMS and MMS
Use Cases

Ideal for Care, Sales and Support

Contact Center

Handle high volumes across every channel.

Chat Support

Boost agent efficiency with one shared inbox.

Outreach & Notifications

Send bulk updates and campaigns at scale.

Unify your customer messaging

Tronic brings live chat, WhatsApp, SMS and Facebook into your self-hosted P-Series. Let’s connect your channels.

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