3CX AI
Receptionist
Automate greetings, route calls and provide 24/7 assistance. The 3CX AI Receptionist answers and routes calls automatically so no enquiry is missed — greeting callers naturally, collecting details and connecting them to the right person in seconds.
An AI Receptionist That Never Sleeps
Call Management
Answers and routes calls automatically, capturing details and connecting callers fast.
24/7 Availability
Handles questions, takes messages and forwards calls day or night — no extra staff.
Voice Options
Choose different voices, accents and languages, from English to Greek or Spanish.
Call Routing
Set clear rules so complex or sensitive calls transfer to the right human team.
Multilingual Call Screening, Built In
Your phone system is the first contact a customer has with your business. The AI Receptionist answers instantly, screens callers and blocks spam before it reaches your team — speaking multiple languages and adapting to your tone and workflow.
- Powered by OpenAI, configured to your brand
- Schedules meetings & handles enquiries
- Routes calls and captures key details
- Improves experience and lowers routine call costs
Block Spam Before It Reaches Your Team
High call volumes mean more noise. The AI Receptionist filters out spam and time-wasters so your people only handle the calls that matter.
- Automatic spam and nuisance-call screening
- Natural, conversational caller handling
- Collects context before transferring
- Consistent, on-brand greetings every time
Your AI Receptionist Questions, Answered
What is the 3CX AI Receptionist?
An AI-powered virtual receptionist, built on OpenAI, that answers calls, greets callers naturally, collects details and routes them to the right person or team.
Can it replace a human receptionist?
It handles routine greetings, screening and routing around the clock, freeing your team for the calls that need a human — complementing your staff rather than replacing them.
Does it work after hours?
Yes. It answers instantly day or night, taking messages and forwarding calls so nothing is missed.
Can I choose the AI voice and language?
Yes — pick from different voices, accents and languages (for example English, Greek or Spanish) to match your audience.
What happens if the AI cannot handle a call?
You set rules so complex or sensitive calls are transferred to the right human team automatically.
Is it secure?
It runs within your 3CX system using your own OpenAI API configuration, keeping you in control of routing and data.
Does it support chat as well as voice?
It focuses on voice call handling; 3CX separately offers website live chat and messaging channels.
How long can each AI call last?
Call length is configurable; the AI is built for efficient handling and hands off to your team when needed.
More 3CX from Tronic
Keep exploring the 3CX range.
Add an AI Receptionist to your phone system
Click below to make an enquiry and our team will call you back — or email sales@tronic.com.au or call 1300 788 718.
Make Enquiry