Tronic Support
Guides, tools and resources to help you get the most from your Tronic Cloud services — plus quick links to log a ticket, check system status, or start a remote support session.
Talk to us or get hands-on help
The fastest ways to reach our team and resolve an issue.
Set up and use your system
Step-by-step user and admin guides for your Tronic services.
3CX General User Guide
Day-to-day guide to the 3CX apps and web client.
3CX StartUP Admin Guide
Admin and user guide for 3CX StartUP by Tronic Cloud.
Hosted PBX Configuration Guides
Configuration and user guides for the Tronic Cloud hosted PBX.
Tronic Cloud Dialling Codes
Feature codes and dialling references for your service.
Avaya User Guides
Admin and user guides for Avaya IP Office systems.
Agreements, policies and definitions
The policies that govern our services and a plain-English glossary.
Still need a hand?
Our Melbourne-based support team is here to help. Email support@tronic.com.au, call 1300 799 095, or log a ticket in the helpdesk.