Category Archives: VoIP

3CX, Cloud, News, Technology, VoIP

Enhancing Communication:: Today Tronic Installs Cutting-Edge 3CX Phone System at SES Lilydale Unit

Posted on by Tronic
16
Oct

Introduction: In a momentous stride towards modernizing communication infrastructure, Today Tronic accomplished a notable milestone by installing a state-of-the-art cloud hosted 3CX phone system at the SES Lilydale Unit. This groundbreaking technology not only promises improved connectivity but also marks the retirement of an old Panasonic legacy keyphone system, paving the way for more efficient […]

Continue reading →
3CX, Mobile Phone, VoIP

iOS 18.6.4 Official Release

Posted on by Tronic
18
Sep

Our latest 3CX iOS App is now available in the App Store! We have added H264 codec support for your SIP-capable phones and doorbells. We have also made enhancements to the contact lookup algorithm by extending the search functionality. Contacting your customers via the new CRM lookup functionality is faster and more efficient. Get video calls […]

Continue reading →
3CX, Mobile Phone, VoIP

Android 18.1.5 Official Release

Posted on by Tronic
18
Sep

The latest official release of our Android App is now available for update and download from the Google Play Store. It introduces a new and improved contact matching algorithm, a notification screen providing further information of the routing of the call, as well as H264 support for your SIP phone and doorbells. H264 Codec Support   […]

Continue reading →
3CX, VoIP

3CX Call Reports

Posted on by Tronic
25
Feb

Call Reports 3CX call reports are very essential in measuring agents’ productivity and keeping track of customers’ satisfaction. Running a call center requires you to place a high priority on agents’ productivity and customers’ satisfaction. More than 20 reports are included with 3CX professional and enterprise versions to assist in maintaining these priorities. 3CX reports […]

Continue reading →
General Information, Information Technology, Technology, VoIP

Tronic working with its customers to provide better outcomes

Posted on by Tronic
14
Jul

As they say, one person’s trash, is another person treasure. This could not be any more true, thanks to a recent introduction by Tronic, between two long-standing clients of ours. We couldn’t be happier with the outcome. Tronic has been working with Victorian Aboriginal Health Service (VAHS) since 2013 and Xchanging/DXC Technologies since 2015. See […]

Continue reading →
ddocument.addEventListener("DOMContentLoaded", function() { var button = document.querySelector('.ai-popup-button'); if (button) { button.id = "ai-popup-button"; // Assign the ID that Hustle requires button.addEventListener("click", function(event) { event.preventDefault(); if (typeof Hustle !== 'undefined' && Hustle.openPopup) { Hustle.openPopup(1); // Ensure this matches your popup's actual ID } else { console.error("Hustle is not loaded or openPopup function is missing."); } }); } else { console.error("Button with class 'ai-popup-button' not found."); } });