Category Archives: VoIP

Anatomy of Local Number Portability in Australia

Anatomy of Local Number Portability in Australia The Australian telecommunications industry was deregulated in 1997, meaning customers could have telecommunications services through a Carriage Service Provider (CSP) of their choice. In order to increase competition and make it easier to move to a different CSP, the ACMA (Or as they were then the ACA) declared […]

Enhancing Communication:: Today Tronic Installs Cutting-Edge 3CX Phone System at SES Lilydale Unit

Introduction: In a momentous stride towards modernizing communication infrastructure, Today Tronic accomplished a notable milestone by installing a state-of-the-art cloud hosted 3CX phone system at the SES Lilydale Unit. This groundbreaking technology not only promises improved connectivity but also marks the retirement of an old Panasonic legacy keyphone system, paving the way for more efficient […]

iOS 18.6.4 Official Release

Our latest 3CX iOS App is now available in the App Store! We have added H264 codec support for your SIP-capable phones and doorbells. We have also made enhancements to the contact lookup algorithm by extending the search functionality. Contacting your customers via the new CRM lookup functionality is faster and more efficient. Get video calls […]

Android 18.1.5 Official Release

The latest official release of our Android App is now available for update and download from the Google Play Store. It introduces a new and improved contact matching algorithm, a notification screen providing further information of the routing of the call, as well as H264 support for your SIP phone and doorbells. H264 Codec Support   […]

3CX Call Reports

Call Reports 3CX call reports are very essential in measuring agents’ productivity and keeping track of customers’ satisfaction. Running a call center requires you to place a high priority on agents’ productivity and customers’ satisfaction. More than 20 reports are included with 3CX professional and enterprise versions to assist in maintaining these priorities. 3CX reports […]