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3CX, Cloud, News, Technology, VoIP

Enhancing Communication:: Today Tronic Installs Cutting-Edge 3CX Phone System at SES Lilydale Unit

Posted on by Tronic

Introduction: In a momentous stride towards modernizing communication infrastructure, Today Tronic accomplished a notable milestone by installing a state-of-the-art cloud hosted 3CX phone system at the SES Lilydale Unit. This groundbreaking technology not only promises improved connectivity but also marks the retirement of an old Panasonic legacy keyphone system, paving the way for more efficient……….

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3CX, Mobile Phone, VoIP

iOS 18.6.4 Official Release

Posted on by Tronic

Our latest 3CX iOS App is now available in the App Store! We have added H264 codec support for your SIP-capable phones and doorbells. We have also made enhancements to the contact lookup algorithm by extending the search functionality. Contacting your customers via the new CRM lookup functionality is faster and more efficient. Get video calls……….

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3CX, VoIP

3CX Call Reports

Posted on by Tronic

Call Reports 3CX call reports are very essential in measuring agents’ productivity and keeping track of customers’ satisfaction. Running a call center requires you to place a high priority on agents’ productivity and customers’ satisfaction. More than 20 reports are included with 3CX professional and enterprise versions to assist in maintaining these priorities. 3CX reports……….

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General Information, Information Technology, Technology, VoIP

Tronic working with its customers to provide better outcomes

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As they say, one person’s trash, is another person treasure. This could not be any more true, thanks to a recent introduction by Tronic, between two long-standing clients of ours. We couldn’t be happier with the outcome. Tronic has been working with Victorian Aboriginal Health Service (VAHS) since 2013 and Xchanging/DXC Technologies since 2015. See……….

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3CX, Technology, VoIP

Yealink Announces 3CX Integration with WH6X DECT Wireless Headset

Posted on by Tronic

Yealink Announces 3CX Integration with WH6X DECT Wireless Headset Yealink, a global leading provider of enterprise communication and collaboration solutions, today announced the integration of the WH6X DECT Wireless Headset range with 3CX (version 18), an exciting start to deliver a greater experience for UC communication scenarios. The Yealink WH6X DECT Wireless Headset Series, combining……….

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Cloud, Technology, VoIP, Website & Hosting

Which ISP do we recommended?

Posted on by Tronic

Aussie Broadband is our recommended ISP to use with Tronic Cloud and Tronic Hosted 3CX. This is because they peer direct to the same data centres that we us, giving the best possible chance of supplier voice quality and reliability. We also like that they are Australian owned and have a 100% Aussie support team………..

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