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Call Reports 3CX call reports are very essential in measuring agents’ productivity and keeping track of customers’ satisfaction. Running a call center requires you to place a high priority on agents’ productivity and customers’ satisfaction. More than 20 reports are included with 3CX professional and enterprise versions to assist in maintaining these priorities. 3CX reports […]
As they say, one person’s trash, is another person treasure. This could not be any more true, thanks to a recent introduction by Tronic, between two long-standing clients of ours. We couldn’t be happier with the outcome. Tronic has been working with Victorian Aboriginal Health Service (VAHS) since 2013 and Xchanging/DXC Technologies since 2015. See […]
Posted on February 24th, 2022 by Pierre Jourdan, CISO, 3CX Original 3CX blog post Our products’ security is of paramount importance to us. That is why with each release, we strive to improve the core elements of the system, whilst remaining vigilant to new global threats. The 3CX global IP blacklist is a key tool in […]
Yealink Announces 3CX Integration with WH6X DECT Wireless Headset Yealink, a global leading provider of enterprise communication and collaboration solutions, today announced the integration of the WH6X DECT Wireless Headset range with 3CX (version 18), an exciting start to deliver a greater experience for UC communication scenarios. The Yealink WH6X DECT Wireless Headset Series, combining […]
Aussie Broadband is our recommended ISP to use with Tronic Cloud and Tronic Hosted 3CX. This is because they peer direct to the same data centres that we us, giving the best possible chance of supplier voice quality and reliability. We also like that they are Australian owned and have a 100% Aussie support team. […]
