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We’re excited to announce the successful installation of the Tronic Cloud 3CX phone system at Total Tools Clyde! This marks a significant milestone, being the 45th store within the Total Tools group to adopt our cutting-edge communication solution. At Tronic Cloud, we’re dedicated to providing businesses with reliable, scalable, and feature-rich phone systems that streamline……….
Unleash the Power of Flexible Work with Office without Limits: 3CX by Tronic Cloud We’re thrilled to announce the release of our new video, “Office without Limits. 3CX by Tronic Cloud.,” which dives deep into the transformative power of the 3CX communication platform. In today’s dynamic business landscape, where remote work is the new normal,……….
Exciting Words from 3CX CEO Nick Galea. Hopefully you are as excited as us with the next 3CX version release. Thanks, Troy. V20: 3CX Re-engineered Posted on February 28th, 2024 by Nick Galea, CEO, 3CX Taking control of your business communications has never been easier. More than 2 years in the making, on a journey that……….
Introduction: In a momentous stride towards modernizing communication infrastructure, Today Tronic accomplished a notable milestone by installing a state-of-the-art cloud hosted 3CX phone system at the SES Lilydale Unit. This groundbreaking technology not only promises improved connectivity but also marks the retirement of an old Panasonic legacy keyphone system, paving the way for more efficient……….
Our latest 3CX iOS App is now available in the App Store! We have added H264 codec support for your SIP-capable phones and doorbells. We have also made enhancements to the contact lookup algorithm by extending the search functionality. Contacting your customers via the new CRM lookup functionality is faster and more efficient. Get video calls……….
The latest official release of our Android App is now available for update and download from the Google Play Store. It introduces a new and improved contact matching algorithm, a notification screen providing further information of the routing of the call, as well as H264 support for your SIP phone and doorbells. H264 Codec Support ……….
Call Reports 3CX call reports are very essential in measuring agents’ productivity and keeping track of customers’ satisfaction. Running a call center requires you to place a high priority on agents’ productivity and customers’ satisfaction. More than 20 reports are included with 3CX professional and enterprise versions to assist in maintaining these priorities. 3CX reports……….
Congratulations to Team Tronic for being promoted to 3CX Gold Partner Status 3CX is a global leader in business communications and the fastest growing communications solution servicing leading companies with 100s of thousands of installations worldwide and more then 5m+ users, including Ikea, Mc Donalds, Coca Cola, Best Western and PepsiCo to name a few………..
Achieving Smooth Contact Center Operations with 3CX 1. Multichannel communication all in one place Providing an easy means for agents to make and receive ‘contact’ is important. Switching between multiple apps, systems, or web browser tabs can make an agent’s life difficult. 3CX offers an easy-to-use and intuitive web client where all customer interactions can take……….
The final release for Version 18 Update 3 is now available. Download and upgrade via the management console for improvements to the web client, desktop app, and native-like web app (PWA). We’ve also added new desktop application features, including support for macOS. Critical Security Update Update 3 contains some critical security updates and we recommend……….
