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Category Archives: Technology

Artificial Intelligence (AI), Information Technology, Technology, VoIP

The ROI of Voice AI Agents: Real Business Results for Australian Companies in 2025

Posted on by Tronic
16
Jan

The ROI of Voice AI Agents: Real Business Results for Australian Companies in 2025 The data speaks for itself: AI is delivering massive wins for Australian businesses. If you’ve been on the fence about adopting Voice AI agents, the latest figures might just change your mind. According to Metrigy’s AI for Business Success: 2025–26 global […]

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Artificial Intelligence (AI), Cloud, Technology

Case Study: How Country ENT Cut 2 Hours of Daily Admin to 10 Minutes

Posted on by Tronic
01
Aug

Case Study: How Country ENT Cut 2 Hours of Daily Admin to 10 Minutes For the team at Country ENT, a busy specialist medical clinic, keeping up with patient communication was a significant challenge. A key staff member was spending two hours every single day manually sending and managing patient SMS messages. Our goal was […]

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Artificial Intelligence (AI), Technology, VoIP

Unlocking the Future: How Voice AI Agents Are Revolutionising and Transforming Aussie Businesses

Posted on by Tronic
23
Mar

In today’s fast-paced digital landscape, Aussie businesses are constantly on the lookout for innovative solutions to stay ahead of the game, enhance customer experience, and drive sales. Enter Voice AI Agents—a game-changing technology that’s transforming the way we do business. But what exactly are Voice AI Agents, and how can they make a real difference […]

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3CX, Cloud, Technology, VoIP

End of Support for 3CX Version 18: Upgrade to Version 20 with Tronic Cloud

Posted on by Tronic
05
Sep

As technology evolves, so must the tools and systems we use daily. 3CX, a leading VoIP communication platform, is no exception. With the announcement of the end of life (EOL) for 3CX Version 18, it’s time for businesses to prepare for the next step forward. Version 20 of 3CX is packed with new features and […]

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